slim:classes:li802_information-seeking_behavior_and_reference_services
Table of Contents
LI802 Information Seeking Behavior and Reference Services
Canvas link | https://canvas.emporia.edu/courses/19276 Instructor Bio|http://www.emporia.edu/slim/about/people/tracie-kreighbaum/
This course is an introduction to user-centered reference services and the application of theories of information behavior. Students are introduced to models of information seeking, retrieval and sharing; student accommodations for the selection, evaluation, and use of appropriate resources; information literacy, learning styles, and best practices in providing user-centered reference services.
Course Syllabus | http://www.emporia.edu/slim/documents/syllabi/201730/802XS.pdf?language_id=1
| Author(s)k | Title |
|---|---|
| Bird, John | How to read critically. Retrieved from https://www.winthrop.edu/uploadedFiles/tlc/howToReadCritically.pdf |
| Cassell, Kay A. & Hiremath, Uma (2013). | Reference and Information Services• An Introduction |
Classwork Schedule
| Assignment | Description | My Work | d |
|---|---|---|---|
| Collection Assessment | b | collection_asessment | |
| Pathfinder | b | pathfinder | |
| Pathfinder Class Presentation | b | pathfinder_class_presentation | |
| Reference Desk Observation Study | b | reference_desk_observation | |
| Mock Reference Interview | b | mock_reference_interview |
| 12 | C22_Reference Desk Observation Study due | week_12 | c |
| 11 | C21_Work on Reference Desk Observation Study + Q&A discussion board for reference desk study | week_11 | c |
| 10 | C15,C17_Activity #2: Collection Assessment | week_10 | c |
| 09 | C19, C20_Discussion #3 | week_09 | c |
| 08 | Discussion board voluntary participation | week_08 | c |
| 07 | C18_Pathfinder | week_07 | c |
| 06 | C16_Finish up Pathfinder and Presentations (Q&A discussion board for last minute questions on pathfinder/presentation) | week_06 | c |
| 05 | Skim c7, c11, c12, c14, Activity #1: Mock Reference Interview | week_05 | c |
| 04 | Skim c4,c5,c6,c8,c9,c10_Discussion #2 | week_04 | c |
| 03 | C3_Discussion #1 | week_03 | c |
| 02 | C2_Class meeting 6/2-6/3 | week_02 | c |
| 01 | C1_Mini biography posted on the “Introductions” discussion forum | week_01 | c |
Recommended Readings
| Link | Description |
|---|---|
| book | American Psychological Association. (2010). Publication manual of the American Psychological Association (6th ed.). Washington, DC: Author. |
| 2015ACRL | Association of College and Research Libraries. (2015). Framework for information literacy in higher education. American Library Association. Retrieved from http://www.ala.org/acrl/standards/ilframework |
| 2014Ard | Ard, C. & Livingston, S. (2014). Reference and research services in special libraries: Navigating the evolving riches of information. Journal of Library Administration, 54, 518-528. doi:10.1080/01930826.2014.953395 |
| 2007Berman | Berman, S. (2007). Classism in the stacks: Libraries and Poverty. Journal of Information Ethics, 16(1), 103-110. |
| 2016Buss | Buss, S. P. (2016). Do we still need reference services in the age of Google and Wikipedia? The Reference Librarian, 57(4), 265-271. doi: 10.1080/02763877.2015.1134377 |
| 1986Dervin | Dervin, B., & Dewdney, P. (1986). Neutral questioning: A new approach to the reference interview. RQ, 25(4), 506–13. |
| 2009Dervin | Dervin, B., & Naumer, C. M. (2009). Sense-making. In Encyclopedia of Library and Information Sciences, third edition (pp. 4696–4707). Taylor & Francis. |
| 2012ALA | Diversity standards: Cultural competency for academic librarians. (2012). College & Research Libraries News, 73(9), 551-561. Retrieved from http://www.ala.org/acrl/standards/diversity |
| 2007Fallis | Fallis, D. (2007). Information ethics for twenty‐first century library professionals. Library Hi Tech, 25(1), 23-36. doi: 10.1108/07378830710735830 |
| Interaction Ritual | Goffman, Erving Goffman, E. (1967). Interaction Ritual: Essays on Face-to-Face Behavior. Pantheon Books: New York. |
| 2001Gorman | Gorman, M. (2001). Values for human-to-human reference. Library Trends, 50(2), 168-182. |
| 2014Jordan | Jordan, M. W. (2014). Reference desks in public libraries: What happens and what to know. The Reference Librarian, 55, 196-211. doi: 10.1080/02763877.2014.910742 |
| 2005Kelly | Kelly, G. A. (2005). A brief introduction to personal construct theory, in International Handbook of Personal Construct Psychology. F. Fransella (Ed.). Chichester, UK: John Wiley & Sons, Ltd. Available at https://books.google.com |
| 2008Kern | Kern, K. M. (2008). Have(n’t) we been here before? Lessons from telephone reference. The Reference Librarian, 41(85), 1-17. |
| 2012Kreighbaum | Kreighbaum, T. (2012). Handing over the fish. Social Responsibilities Round Table SRRT Newsletter, 180. Retrieved from http://www.libr.org/srrt/news/srrt180.php |
| 1991Kuhlthau | Kuhlthau, C. C. (1991). Inside the search process: Information seeking from the user’s perspective. Journal of the American Society for Information Science, 42(5), 361-71. |
| 2008Kuhlthau | Kuhlthau, C. C. (2008). From information to meaning: Confronting challenges of the twenty-first century. Libri: International Journal of Libraries & Information Services, 58(2), 66–73. |
| 2001McPherson | McPherson, M. Smith-Lovin, L. & Cook, J. M. (2001). Birds of a feather: Homophily in social networks. Annual Review of Sociology, 27, 415-444. doi:10.1146/annurev.soc.27.1.415 |
| 2009Overall | Overall, P. M. (2009). Cultural competence: A conceptual framework for library and information science professionals. Library Quarterly, 79(2), 175-204. |
| 1953Rothstein | Rothstein, S. (1953). The development of the concept of reference service in American libraries. The Library Quarterly, 23(1), 1-15. |
| 2013Saunders | Saunders, L. & Jordan, M. (2013). Significantly different? Reference services competencies in Public and Academic Libraries. Reference and User Services Quarterly, 52(3), 216-223. |
| 2007Selby | Selby, C. (2007). The evolution of the reference interview. Legal Reference Services Quarterly, 26(1/2), 35-46. doi: 10.1300/J113v26nO1_03 |
| 2017Soito | Soito, L. (2017). Free knowledge: Approaches to foster collaboration between academic libraries and the Wikipedia community. Collaborative Librarianship, 9(1), 47-58. Ulvik, S., & Salvesen, G. (2007). Ethical reference practice. New Library World, 108(7/8), 342–353. http://digitalcommons.du.edu/collaborativelibrarianship/vol9/iss1/8/ |
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slim/classes/li802_information-seeking_behavior_and_reference_services.txt · Last modified: 2024/10/22 19:05 by adminguide