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Course Syllabus
LI 805XS
Management in Information
Organizations
Fall Semester 2017
Faculty: Sandra Valenti
E-mail: svalenti@emporia.edu
Primary Phone: (620) 341-6964
Online Course Login: canvas.emporia.edu
Credit Hours: 3
Meetings: Internet begins 8/21
Class meetings: 9/15-16, 11/3-4
Important Dates for Fall 2017
8/21 First Day of Class 9/1 Last Day to Add/Drop 10/27 Last Day to Withdraw
12/8 Last Day of Classes 12/16 Commencement 12/19 Final Grades Due
Program Goal
The goal of the SLIM Master of Library Science program is to prepare creative problem solvers
who will provide proactive client-centered services in information agencies.
Catalog Description
(Prerequisite: LI 801 or concurrent enrollment.) Students learn the foundations and basic skills
necessary for the management of information organizations. Students examine and apply
management skills, including planning, organizing, leading, and influencing. (Required)
(Approved 8/8/2012)
Course Learning Outcomes
By the end of the course, students will be able
to:
Program
Outcomes
Professional
Values
ALA Core
Competence(s)
1
Demonstrate basic principles of organizational
planning to guide operational decisions and
effective change.
PO8 PV1,2
8A, 8E
2
Identify the elements of a budget and the
principles of sound fiscal management to support
organizational goals and decisions.
PO8
8A, 8C
3
Describe the characteristics of an organization’s
structure and the relationship between the
structure and the organization of staff.
PO8
8A, 8C
4
Demonstrate the basic principles of human
resource management and how to apply these to
supervise staff in support of organizational goals.
PO8 PV1,2
8B
5
Define the elements of project management and
the principles that support effective group – and
team-work.
PO8 PV1,2
8D
6
Explain the elements of physical facilities
management to enhance usability.
PO8
8A, 8C
7
Discuss methods of managing and evaluating
relationships with constituents and stakeholders.
PO8 PV1,2,3,4
8D
Approved 3/9/2015
Instructor Contact Information
The syllabus header contains my contact information. Email is usually the best way to reach me.
Please email me through the Canvas Inbox to be sure I get your messages in a timely way.
I generally respond to email within 24 hours, and usually much more quickly (except on
Sundays, when I sometimes do not check my e-mail at all).
I give priority to student email. If you mail me using the Canvas Inbox feature, your message
will carry a subject header that identifies it as coming from a student. I read and respond to these
first.
I will hold optional office hours each week using Zoom, a web conferencing technology
available in Canvas. You will see a link to the meeting room in each module. I am also available
to talk with you by appointment, and enjoy hearing your questions, comments, and critiques.
Required Readings
Moran, B. B., Stueart, R. D., & Morner, C. J. (2013). Library and information
center management, (8th ed.). Santa Barbara, CA: Libraries Unlimited.
ISBN 13: 978-1-59884-989-9
Note: A new edition is forthcoming; you may be able to find this book used.
American Psychological Association. (2010). Publication manual of the
American Psychological Association, (6th ed.). Washington, DC:
Author.
ISBN 13: 978-1-4338-0561-5 – Perfect bound
ISBN 13: 978-1-4338-0562-2 – Spiral bound (will lie flat!)
You will also be required to read various articles, watch video, and consume
other content throughout the course. See each module’s Overview,
Objectives, and Readings page for a list.
Optional Readings
Chrislip, D. D., & O’Malley, E. (2013). For the common good: Redefining civic
leadership. Wichita, KS: KLC Press.
Note: We will base our discussions of the idea and principles that appear in this
book. It is not required, but you may want to have it for the course.
ISBN-10: 0988977702
ISBN-13: 978-0988977709
Learning Activities
Modules for this course tend to be about two weeks long. Please be sure you check due dates
closely. Major assignments are generally due Mondays at midnight. This is because our helpdesk
is not a 24 x 7 operation and because I sometimes go all day on Sunday without checking mail
(!).
Discussions We are piloting a new way to manage discussions in the course, where you will
explore some of the adaptive problems that surround libraries and library managers these days.
You will find a recording in the Introductory Information | Resources module that describes our
methods for the semester. Emporia State University partners with the Kansas Leadership Center
(KLC) to offer content geared toward helping communities define, and then work toward, the
common good that will help them prosper. We will apply their framework to our discussions.
Essentially, the discussions will attempt to take a more 360o look at adaptive issues. You will
select discussion groups for the semester and will explore various interpretations of each
problem scenario presented. KLC describes four competencies that you will employ as you
study the scenarios: Diagnose situation, energize others, manage self, and intervene skillfully.
Your groups will examine the questions presented through these lenses.
Reflections give you a chance to think about module materials as they pertain to how you might
react in certain situations, to help you place the materials in context. You may decline to submit
any two reflections of your choosing, except for the last one. Canvas has been configured to drop
the lowest two scores of your reflections, so you need do nothing to make this work. Sometimes,
students will post a page that says, “This is the reflection I am dropping.” That’s fine, too. Your
reflections are not graded to APA style, and should be about 1½ - 2 pages in length. Please be
sure to put your name on your papers.
Assignments (one of these is a quiz) allow you to report on your understanding of content. There
is an assignment due for each module. You will write to APA 6th style for these, unless
otherwise stated. Plan for your papers to be about 3-4 pages long, not counting your cover page
and references page.
The Final Project uses a packet of materials to orient you to the project. It is not a group
assignment. In the scenario given, you are asked to implement a change to the budget and
organizational chart (and therefore roles and responsibilities of your staff) of a library, based
upon the information provided in the instructions. There is no rubric for this assignment, but a
checklist is presented for your use.
Participation points for each of our two weekends together comprise part of your grades. Please
do come prepared to share your thoughts and ideas with others. Whether or not you currently
work in a library setting, you will have valuable information to share with the group.
Part of your weekend participation grades will involve presenting materials to the group. You
will be notified via Canvas of the requirements for each of these presentations.
Please note that this is a graduate-level, 3-hour course. You should anticipate working at least 9-
12 hours per week on the course. Your writing must conform to a graduate-level standard: it
should be clear, concise, properly organized, and correctly cited using the Publication Manual of
the American Psychological Association. Please do take time for a final proofread of your work
before you submit it for grading.
Assignments
Assignment Due Date Points
Introductory Module
Introduction Discussion (DI): Management Goals
Respond to Peers
Aug 25
Aug 28
5
5
APA Style Quiz Aug 28 10
Meeting Times Survey Aug 28 0
Module One
Discussion One (D1): Being the Change Agent
Respond to Peers
Sep 5
Sep 7
5
5
Assignment One (A1): Management Theories Sep 11 20
Reflection One (R1): Management Skills Sep 11 10
Module Two
Discussion Two (D2): Planning – SWOT & PEST
Respond to Peers
Sep 18
Sep 21
5
5
Assignment Two (A2): Facilities Tour Sep 25 20
Reflection Two (R2): Marketing your Library Sep 25 10
Module Three
Discussion Three (D3): Eliminating Discrimination
Respond to Peers
Oct 2
Oct 5
5
5
Assignment Three (A3): Organizational Structure Oct 9 20
Reflection Three (R3): Translating Power Oct 9 10
Module Four
Discussion Four (D4): Staff Reduction
Respond to Peers
Oct 16
Oct 19
5
5
Assignment Four (A4): HR Quiz Oct 23 20
Reflection Four (R4): Team Building Ideas Oct 23 10
Module Five
Discussion Five: Homeless Patrons
Respond to Peers
Oct 30
Nov 2
5
5
Assignment Five (A5): Your Management Style Nov 6 20
Reflection Five (R5): Working in Teams Nov 6 10
Module Six
Assignment Six (A6): Final Project Nov 27 50
Module Seven
Discussion Seven (D7): Library Security
Respond to Peers
Dec 4
Dec 7
5
5
Assignment Seven (A7): Peer Review Dec 4 20
Final Reflection (R7): Your thoughts on discussions Dec 8 10
Weekend One Participation 20
Weekend Two Participation 20
Total Course Points 350
Tentative Course Outline
Session Topics Additional Dates
Intro Module
Aug 21 - Aug 28
Getting Acquainted
Discussion Instructions
First class day Aug 21
Watch due dates this week!
Module One
Aug 29 - Sep 11
Management Theory and Change
Management
Sep 4: Labor Day. Chillax.
Module Two
Sep 12 - Sep 25
Planning, Facilities, and
Marketing
Sep 15 & 16: Weekend One
Module Three
Sep 26 - Oct 9
Organizations, Structure and
Culture
Module Four
Oct 10 - Oct 23
Human Resources Functions Oct 12 & 13: Fall break
Oct 17: Midterm grades due
Module Five
Oct 24 - Nov 6
Leadership and Motivation Nov 3 & 4: Weekend Two
Module Six
Nov 7 - Nov 20
Coordinating and Budgets Nov 10: Veteran’s Day
Honor a veteran!
Module Seven
Nov 21 -Dec 8
21st Century Management Nov 22 - 26: Thanksgiving
Last class day – Dec 8
SLIM Technology Requirements
SLIM has specific hardware, software and network requirements for all students that are
specified on the SLIM website at http://tinyurl.com/SLIMtechnology. Computer technology is
integrated throughout the curriculum, including the use of Canvas, ESU’s learning management
system, and use of video-conferencing software. All students must have devices, high-speed
Internet access, and current software for home use that makes possible full participation in
extensive course assignments. The ESU financial aid office provides details about possible
funding for purchase of computer equipment at https://www.emporia.edu/finaid/.
Grading Criteria
Rubrics are provided for each discussion, assignment, and reflection. A checklist is given for
the final project. Please see this content within the Canvas course structure.
SLIM Grading Scale
96 -100 A 77 - 79 C+
90 - 95 A- 74 - 76 C
87 - 89 B+ 70 - 73 D
84 - 86 B 0 - 69 F
80 - 83 BSLIM
Grade Policy
All graduate courses required in the university-approved curricula of SLIM’s master’s programs,
certificate programs, academic concentrations, and doctoral program--or their approved
substitutions--must be passed with a final grade of B- or better to receive academic credit. If a
student does not receive a final grade of B- or better in any or all of SLIM’s required courses,
then the student will be given an academic warning and the student will be notified by SLIM
administration that he or she must retake that course or those courses. In addition, if a student has
a semester GPA of less than 3.0 he or she will be given an academic warning.
When a student has been given an academic warning, an administrative hold will be placed on
the student’s record to block future enrollment, and the student will be removed from any
registered courses for the upcoming semester. Before the student can be enrolled, he or she is
required to meet with the student’s academic advisor with the goal of developing an academic
improvement plan. The administrative hold can only be released by the student’s academic
advisor or by the SLIM dean upon satisfactory completion of the academic improvement plan.
If the student fails to complete the terms set forth in the academic improvement plan, then the
student’s academic progress will be reviewed by the student’s academic advisor and the SLIM
dean, and a decision will be made regarding whether the student should be academically
dismissed from SLIM’s graduate program.
This SLIM Grade Policy applies to all students in SLIM’s master’s degree programs, certificate
programs, the doctoral program, and academic concentrations. It also applies to all those who
have passed into MLS or doctoral degree candidacy. (Updated 8/26/2014)
SLIM Attendance Policy
Students must attend all face-to-face classes. Class hours for weekend face-to-face meetings are
6pm-9pm on Friday and 9am-5pm on Saturday.
In cases of emergency, go to http://www.emporia.edu/slim/studentresources/policies.html for
more information.
SLIM Incomplete Grade Policy
SLIM’s Incomplete Grade Policy upholds the Emporia State University Incomplete Grade Policy
(for full policy, go to: http://www.emporia.edu/regist/trnscpt/grades.html).
SLIM’s Incomplete Grade Policy further stipulates that an incomplete request will not be
considered approved without an Incomplete Request Form having been submitted by the
instructor and approved by the SLIM dean within two weeks after the issuance of the incomplete.
If the incomplete grade is being requested for reasons of health, then documentation must be
submitted to the SLIM dean’s office before the final grade change is made.
If a SLIM student’s request for a single incomplete grade is approved by the instructor and dean,
then the student will be limited to enrolling in six credit hours in the immediately succeeding
semester. If a SLIM student requests more than one incomplete grade to be issued at the
conclusion of a semester, then an administrative hold will be placed on the student’s record to
block future enrollment until all incomplete grades are finished and the final grade changes have
been submitted by the instructor(s), signed by the SLIM dean, and accepted by the ESU
Registrar’s Office.
SLIM Netiquette Policy
This course will involve the exchange of ideas, questions, and comments in an online and/or
blended learning community. In all of your class communications, please use the same tact and
respect that you would if you were talking to classmates face to face. Remember that in online
communication the visual and auditory aspects are missing, so be especially careful to ensure
your emails and discussion postings accurately convey your meaning and are not open to
misconstruction. Humor is especially difficult to convey in this environment, so take extra care
with your writing. Please maintain your professionalism and courtesy at all times when
interacting with others in the class.
Course Evaluations
Course evaluation is an important part of the process of teaching and learning. SLIM uses the
IDEA evaluation instrument to gather feedback from students on the effectiveness of each and
every course. The resulting data is reviewed by the instructors and the Dean, who work together
to improve teaching and learning across the whole of SLIM. Evaluation surveys are made
available to students toward the end of each semester, and periodic email reminders are sent to
encourage participation. The surveys are administered by The IDEA Center through the Campus
Labs platform, and student responses are anonymous (unless students share any identifying
information in their comments). Nobody in SLIM has access to individual student surveys at any
time, and aggregated data is only made available to instructors at least one week after final
grades have been submitted. (Updated 4/16/2015)
Faculty-initiated Student Withdrawal Procedure
SLIM instructors follow the university's policy of faculty-initiated student withdrawal which
states:
If a student's absences from class, disruptive behavior, lack of prerequisites, or
academic dishonesty become detrimental to the student's progress or that of other
students in the class, the faculty member may advise the student to withdraw from
the class. Withdrawal may also be advised if the student is inappropriately
enrolled in the class. If the faculty member chooses to withdraw the student,
he/she shall attempt to notify the student in writing that a faculty initiated
withdrawal is in progress. This notification will be copied to the department chair
and Academic Affairs office to serve as the request for withdrawal. If efforts to
contact the student have been unsuccessful, or unacknowledged, the faculty
member shall then seek the aid of the Academic Affairs office in contacting the
student. The Academic Affairs office shall provide the student with information
about the existing appeals procedures.
Upon receiving a written request for withdrawal from the faculty member, the
Academic Affairs office may initiate a student withdrawal from the class. None of
the above implies or states that faculty members are required to initiate any
student withdrawal. [Policy and Procedures Manual 4E.13]
Academic Dishonesty
At Emporia State University, academic dishonesty is a basis for disciplinary action. Academic
dishonesty includes but is not limited to activities such as cheating and plagiarism (presenting as
one's own the intellectual or creative accomplishments of another without giving credit to the
source or sources.)
The faculty member in whose course or under whose tutelage an act of academic dishonesty
occurs has the option of failing the student for the academic hours in question and may refer the
case to other academic personnel for further action. Emporia State University may impose
penalties for academic dishonesty up to and including expulsion from the university.
Disabilities Policy
Emporia State University will make reasonable accommodations for persons with documented
disabilities. Students need to contact the Director of Disability Services and the professor as
early in the semester as possible to ensure that classroom and academic accommodations are
implemented in a timely fashion. All communication between students, the Office of Disability
Services, and the professor will be strictly confidential.
Contact information for the Office of Disability Services:
Office of Disability Services
106 Plumb Hall
Emporia State University
1 Kellogg Circle / Box 4023
Emporia, KS 66801
Phone: 620/341-6637
TTY: 620/341-6646
Email: disabser@emporia.edu